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Apple Store 零售店购买政策
退货 以下 Apple Store 零售店有关退货的购买政策是你的法定权利或合同权利之外的补充，且在不影响你的法定权利或合同权利的情况下适用。 如果你对购买的产品不满意，请在购买之日起，十四 (14) 个日历日内将产品与原始收据及原始产品包装一并退回。如果产品退回时置于原始包装箱盒中，并且尚未开箱，我们将对其进行调换或仅根据你的原始付款方式为你退款。对于以现金或其他等同于现金的支付方式支付的超过 1700 元人民币的交易，Apple 将在十 (10) 个工作日内向你在中国大陆地区的银行帐户进行电子转账。 请注意以下事项：
请注意，作为特例，如果就 Apple 软件，如你不接受许可条款，且你未保留该软件的任何备份，包括未在电脑中或其他设备中存储该软件的备份，你可以在 14 天的退货期内退回该软件。但是，如果软件包含许可条款且你可以在揭下软件介质包装箱上的封条或贴纸之前阅读软件中包含的许可条款，则一旦你若已将软件介质包装箱上的封条或贴纸揭下，你将不能退回软件。 节日退货政策 2011 年 12 月 1 日至 2012 年 1 月 23 日期间在 Apple Store 零售店购买的产品，可以在 2012 年 2 月 6 日前连同原始收据或礼品收据退回。如果产品以原始包装形式退回，我们将予以调换或给您一张 Apple 购物卡。退款仅在提供原始购买收据时方可允许，截至 2012 年 2 月 6 日，且仅局限于原始付款方法。 本节日退货政策不适用于 iPhone 。所有其他Apple Store零售店的购买政策均予适用，且您的法定权利不受影响。 购买订单除非你与 Apple 以建立持续的信贷条款为目的达成一个单独协议，使用购买订单方式购买产品须遵守“净 30 天付款”条款。请注意，你购买订单中的条款和条件将不再适用。本条款和条件将规范在 Apple Store 零售店进行的任何购买行为。 降价 如果自你购买任何 Apple 品牌产品之日起的十四 (14) 个日历日内，Apple 永久性地降低你所购产品的价格或推出新产品，则你可以（i）要求退还所支付价格与当前销售价格之间的差价，或（ii）按照新产品的售价，将你上一代的产品调换为新推出的产品（视产品供应情况而定）。你须提供原始购买收据，并且必须在降价之日起的十四 (14) 个日历日内要求退款或换货。请注意，这一政策不适用于临时降价或特殊优惠，如节日销售活动中的降价。 出口通知 Apple 产品遵守适用的出口控制法律与法规，必须按照此类出口法律与法规的规定购买、销售、出口、转出口、运输或使用产品。 购物卡 Apple 购物卡只适用于在中国大陆的 Apple Store 零售店直接购买符合条件的产品。Apple 购物卡不得在 iTunes Store、App Store 及 Apple 经销商处兑换现金（法律规定的情况除外）或运送到中国大陆之外的地区。 对于购物卡的丢失、被盗或未经你许可的使用，Apple 不负任何责任。 要查询卡中的余额，请至 Apple Store 零售店。如果你购买的 iPhone、iPad 或任何其他产品的价格超过购物卡中的金额，你需要支付额外的款项。 Apple 购物卡不得转售。在法律禁止或限制的地区无效。Apple 保留在不预先通知的情况下更改本 “条款和条件” 的权利。当前的条款及条件，请访问 www.apple.com.cn/legal/sales_policies/retail.html。本 Apple 购物卡的使用受中华人民共和国法律的约束。 礼品收据退货政策 从购买之日起十四 (14) 个日历日之内，可凭原始礼品收据退回在 Apple Store 零售店中购买的礼品产品。如果产品是原封退回，未开箱且包装完好，我们将予以更换或提供一张与产品购买价格(包括税款和任何其他费用)等值的 Apple 购物卡。上述所有其他标准购买政策同样适用。 仅销售给最终用户 Apple Store 零售店仅面向最终顾客销售和运送产品。你不得购买产品进行转售。若 Apple 怀疑你为转售目的而购买产品 Apple 将保留拒绝或取消你订购的权利。 产品供货和局限性 鉴于我们的一些产品的知名度和/或供给局限，Apple 有权随时改变可购买产品的数量，并自行决定拒绝或取消任何订单或限制订货数量。Apple 可在接受或处理任何订单前要求出示额外的资格信息。 iPhone 销售政策 iPhone 的购买和使用都必须遵守 http://www.apple.com/legal/sla/ 上所列的条款和条件。此外，只要进行购买，即表示你已明确同意以下条款和条件：
企业所有权 Apple Store 零售店归苹果电子产品商贸(北京)有限公司/苹果贸易(上海)有限公司所有。 Apple Retail Store Purchase Policies Returns The below Apple Retail Store Purchase Policy for Returns applies in addition to, and does not affect, your statutory or contractual rights. If you are not satisfied with your purchase, return it with the original receipt and original packaging within fourteen (14) calendar days of purchase. If the item is returned unopened, in the original box, we will exchange it or offer a refund based only on the original payment method. Apple will wire a transfer to your bank account in China within ten (10) business days for cash,cash equivalent transactions over 1700RMB. Please note the following:
Note that, as an exception, you may return Apple branded software within the 14-day return period, if you do not agree to the licensing terms, provided you do not retain any copies, including copies stored on a computer or other device. However, if your software includes a license that you can read before you break the seal or sticker on the software media packaging, you may not return the software once you break the software media packaging seal or sticker. Holiday Return Policy Items purchased at an Apple Retail Store between December 1, 2011, and January 23, 2012, may be returned with an original receipt or Gift Receipt through February 6, 2012. If the item is returned in the original box, with the original packaging, we will exchange it or offer you an Apple Gift Card. Refunds will be granted through February 6, 2012 only when an original purchase receipt is provided and will be based solely on the original method of payment. This holiday return policy does not apply to iPhone. All other Apple Retail Store purchase policies apply and your statutory rights are not affected. Purchase OrdersUnless you have a separate agreement with Apple for the purpose of establishing ongoing credit terms, purchases made using a purchase order are subject to “Net 30” terms. Please note that the terms and conditions of your PO will not apply and these terms and conditions shall govern any purchases made at the Apple Retail Store. Price Reductions Should Apple permanently reduce its price on any Apple-branded product or launch a new product within fourteen (14) calendar days of your purchase, you may (i) request a refund of the difference between the price paid and the current selling price or (ii) exchange your previous generation product for the newly launched product at the current selling price (as availability allows). An original purchase receipt is required, and you must request your refund or exchange within 14 days of the price reduction or new product launch. Please note that this policy does not apply to limited-time price drops or special offers, such as price reductions that occur during holiday sales events. Export Notice Apple products are subject to applicable export control laws and regulations and must be purchased, sold, exported, reexported, transferred, or used in compliance with such export laws and regulations. Shopping Cards Apple Shopping Cards can be applied only to qualified purchases directly from Apple at an Apple Retail Store in China. Apple Shopping Cards may not be redeemed at iTunes Store, App Store, at any Apple resellers, for cash (except as required by law), or for shipments outside China. Apple is not responsible for any lost or stolen shopping cards or use without your permission. For your Shopping Card’s balance, please visit Apple Retail Store. Additional payment required if purchase price of iPhone, iPad, or any other product exceeds the value of the Shopping Card. Not for resale. Void where prohibited or restricted by law. Shopping Card terms and conditions are subject to change without notice. Please visit www.apple.com.cn/legal/sales_policies/retail.html for current terms and conditions. Use of this Shopping Card is governed by the laws of China. Gift Receipt Return Policy Gift items purchased at an Apple Retail Store can be returned with an original Gift Receipt within fourteen (14) calendar days of the date of purchase. If the item is returned in the original box, unopened, with the original packaging, we will exchange it or offer you an Apple Shopping Card equal to the purchase price of the gift, including tax and any other fees. All other standard purchase policies outlined above apply. Sales to End Users Only The Apple Retail Store sells and ships products to end user customers only. You may not purchase for resale. Apple reserves the right to refuse or cancel your order if Apple suspects you are purchasing for resale. Product Availability and Limitations Given the popularity and/or supply constraints of some of our products, Apple reserves the right, in its sole discretion and at various times, to limit the quantity of products available for purchase by its customers. As such, Apple may require additional qualifying information prior to accepting or processing any order. iPhone Sales Policies The purchase and use of an iPhone is subject to terms and conditions found at: http://www.apple.com/legal/sla/. In addition, by making this purchase, you expressly acknowledge that:
Business Ownership The Apple Retail Store is part of Apple Electronics Products Commerce (Beijing) Company Limited / Apple Trading (Shanghai) Company Limited. |
访问 Apple Store 在线商店 (400-666-8800)，前往 Apple Store 零售店，或查找在你附近的授权经销商。
